Technology Assistance
Please click one of the blue bars below to see more information.
Technology Device Clinic - Hours & Location
If you are experiencing hardware issues with your device, visit us at the Hill Center during the following hours. Please make sure to bring both the device and charger. Park on the West side of the building along Wise Road and look for doors 43/44.
*If school has been canceled for a Snow Day, the Device Clinic will also be closed.
This is for both students and staff.
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DATES & TIMES |
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Monday: 9 a.m. - 12 p.m. |
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Tuesday: 2 p.m. - 5 p.m. |
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Wednesday: 9 a.m. - 12 p.m. |
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Thursday: 3 p.m. – 6 p.m. |
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Friday: 9 a.m. - 12 p.m. |
Submit a Student Device Problem Report
If you are experiencing issues with your device, please submit a Student Device Problem Report to our Technology Department.
You will need to fill out the form separately for each device you are experiencing problems with.
Technology Username/Password Information
Technology Username/Password Information
CHROME BOOK/TABLET
USERNAME: Initials + Student ID# + @stu.lansingschools.net
PASSWORD: Initials + Birth Month & Date
Ex: John Smith, born Aug 7 = js0807
DISTRICT COMPUTER
USERNAME: Initials + Student ID#
PASSWORD: Initials + Birth Month & Date
Ex: John Smith, born Aug 7 = js0807
HIGH SCHOOLERS WILL BE PROMPTED TO CREATE A CUSTOM PASSWORD
GOOGLE PRODUCTS
USERNAME: Initials + Student ID# + @stu.lansingschools.net
PASSWORD: Initials + Birth Month & Date
Ex: John Smith, born Aug 7 = js0807
OFFICE 365 EMAIL
USERNAME: Initials + Student ID# + @stu.lansingschools.net
PASSWORD: Initials + Birth Month & Date + @LSD
Ex: John Smith, born Aug 7 = js0807@LSD
STUDENTVUE
USERNAME: Initials + Student ID#
PASSWORD: Initials + Birth Month & Date
Ex: John Smith, born Aug 7 = js0807
THINK CENTRAL
USERNAME: Initials + Student ID#
PASSWORD: LAN123 but in all lowercase
MY HRW
USERNAME: Initials + Student ID#
PASSWORD: LAN123 but in all lowercase
AIMSWEB+
USERNAME: Initials + Student ID#
PASSWORD: LAN123 but in all lowercase
Staff Technology Issues
Staff that are experiencing issues with their technology can utilize the Onsite Tech Help during open hours or submit a ticket with the Technology Work Order Quick Request Form as normal.